If your product experiences a failure despite being used normally, rest assured that we are here to help. Under our warranty provisions, we will repair and adjust your product at no cost to you. Warranty Provisions: Eligible Product: JUNZEN AKATSUKI wristwatches that are finished products and have been purchased directly through the Makuake project page or our official website. How to Claim: Please reach out to us via the inquiry form, and we will walk you through the next steps. Warranty Duration: The warranty is valid for two years from the date of purchase. What’s Covered: The watch movement (mechanical part of the watch). What’s Not Covered: Parts other than the watch movement, such as the leather straps. How We Handle Repairs: We will decide whether to repair or replace the parts as necessary. Please note that we are unable to return any parts that have been replaced. During the repair or replacement process, we may use substitute parts that might look different or recycled parts. We appreciate your understanding.